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Privacy

Our approach to privacy

Global experience respects your privacy. We comply with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth). This policy sets out how we collect and treat your personal information including any sensitive information we collect about you.

Collecting your information

We collect personal information when you apply to use our accommodation services, give us feedback, contact us or interact with us in real life. For example, we collect personal information such as:

We will usually tell you why we are collecting personal information and how we plan to use it, or these things will be obvious when we collect the information. We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Collecting your information using this website

We usually only collect personal information from this website when it is provided voluntarily by you. For example, if you apply to be a Homestay Host.

When you access any website including ours, you may be providing it with information about your location, Internet provider, computer hardware, browser type and operating system.

Use of cookies (do you use them on your website)

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyse website traffic and help us provide a better visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

How we use and disclose your information

We use your information to provide our services to you, to assess you as a Homestay Family and to enhance and develop our relationship with you including to communicate with you about our services.

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, service providers, contractors or subcontractors as reasonably necessary to help us to provide and market our services to you.

We may share your information with our business partners including Universities and Educational Institution with whom we collaborate

Where relevant, we rely on the exemptions in the Privacy Act to handle personal information about employees and related bodies corporates.

If you are a Homestay Host Family or an Independent Carer / Guardian, we may also disclose your information to the parents of any student that you will accommodate or care for or to agents who will place international students with you. You acknowledge that these recipients are based overseas and that we take reasonable steps to ensure your information is protected appropriately.

Security

We use a range of physical and electronic measures to keep personal information secure from misuse, loss and unauthorised use or disclosure. If you use the Internet to send us any information, including your email address, you acknowledge that the Internet is not a secure environment and information you send us over the Interest is sent at your own risk.

Third party sites

Our website includes the names of our Business Partners and links to other websites which are not owned or controlled by us. These links are not intended to imply that Global experience sponsors, endorses or approves of these websites or those businesses. We are not responsible for the privacy practises of other businesses and you should make your own enquiries.

Access and Accuracy

You have a right to access most personal information we hold about you. A small administrative fee may be payable for the provision of information. Please contact our Privacy Compliance Officer to ask for access to your information or if you have a complaint concerning your information privacy. We reserve the right to refuse to provide you with information that we hold about you as allowed by the Privacy Act.

If you think that any information, we hold about you is inaccurate, please contact us at enquiry@globalexperience.com.au and we will take reasonable steps to ensure that it is corrected.

Changes

We may change this Privacy Policy from time to time. The current Policy will be available here.

Contact us

If you would like more information about how we handle your information or our approach to privacy, please contact: enquiry@globalexperience.com.au